Trust, safety & security
Nothing is more important than you and your cause, so we built Generosity as a place where you can feel secure in your fundraising. Our goal is for every donor and organizer to focus 100% of their energy on positive outcomes, with zero apprehension or fear. Based on these principles, thousands of our members have improved lives and communities with successful fundraisers. We’re committed to making sure your own experience is just as positive.
Receive funds safely
You worked hard for your donations, so we work hard to protect them. We send your funds to your bank account directly, securely, and quickly through our trusted payment processor. If you have questions along the way, our Customer Happiness Agents offer one-on-one support with a 24-hour response time guaranteed.
We know trust is essential to the success of your fundraiser, both on and off our site. As you share your story, give your potential donors the confidence of using a platform built on Indiegogo’s powerful tools and infrastructure.
You visited Generosity to make a difference in the world (thank you!), so we do our part to ensure your donations always reach their intended causes. Along with best practices in security, this also means giving you the tools to validate organizers and fundraisers, such as social media integrations and onsite messaging.